All Big Church Day Out ticket prices have been substantially discounted from the prices that would need to be charged if the event were to break even. This has been made possible because of the generous support of donors and Big Church Buddies who are committed to the Big Church Day Out vision.
However, there is a physical cost in ticketing the event and the Big Church Day Out team has worked hard to see that this is delivered as efficiently as possible. With ticket sales increasing year on year we have now developed our own ticketing platform using a third party developer. This allows us to manage specialised and complex areas of ticket sales and distribution in-house and will ensure you get the best and most cost effective service.
A 10% service charge will be added to all ticket prices, excluding Rent a Tent and Glamping tickets. This covers all the costs associated with ticketing the event including admin, card processing fees, development costs, production of wristbands and onsite ticketing costs. We spread these costs across every individual who attends the event so your service charge will be proportionate to the number of people on your booking. Your service charge is non-refundable.
The ticket price and service charge are shown separately as the face value of the ticket is refundable under certain circumstances, such as where we have to cancel the event due to issues beyond our control.
The service charge is used to cover the hard costs associated with selling the ticket. These include developer fees and processing fees and these costs are incurred as soon as the transaction takes place. The service charge is non-refundable under any circumstances and therefore can’t be shown as part of the ticket price.