FAQ

Group Plus

What is Group Plus?
We know how hard Group Leaders work to get their groups to Big Church Day Out. It's hard work keeping track of who you’ve invited and what they’ve ...
Thu, 10 Aug, 2017 at 3:02 PM
My Group members are concerned about booking their tickets due to the Group price not yet being lowered, what should I do?
We understand that at first, the ticket prices may be daunting to some group members. However the more people that book their tickets the more the price wi...
Thu, 10 Aug, 2017 at 3:05 PM
Do all of my Group members have to book the same ticket in order to benefit from the Group discount?
Group members do not have to all purchase the exact same ticket to benefit from the Group discount. There can be a mixture of different tickets under the ...
Mon, 14 Aug, 2017 at 10:37 AM
My Group has closed, am I able to re-open or add someone to my booking?
Unfortunately, once your Group has closed, you are unable to add or re-open your Group. However, individuals can still purchase tickets on the Big Church D...
Thu, 10 Aug, 2017 at 3:09 PM
When will my payment be taken on Group Plus?
Your payment will be taken at midnight on the date your Group closes. As your Group grows, the price of each ticket will automatically lower. You wi...
Mon, 14 Aug, 2017 at 10:37 AM
Do I have to put in my card details as a Group Leader?
If a member of your Group has their card declined when payments are taken on the Group closing date, the Group Leader's card is used to pay for their ...
Thu, 10 Aug, 2017 at 3:14 PM
What happens to my Group if I don't reach 14 people?
If the number of members within a Group does not reach the minimum of 14 (the first Group price discount) then each member of the Group will be charged the ...
Thu, 10 Aug, 2017 at 3:15 PM
How do I invite people to my Group?
Group Plus will generate a unique link that you will be able to share from your own email or social media accounts with those you wish to invite to your Gro...
Mon, 14 Aug, 2017 at 10:37 AM