Can I pass my ticket on to someone else if I am unable to attend?
Yes of course, please feel free to pass on your ticket prior to the event to someone else, the name on the ticket doesn't affect its use. Please no...
Thu, 4 Apr, 2019 at 2:27 PM
Does my Big Church Day Out event ticket include a camping ticket?
You’ll need to purchase a camping ticket in addition to your Big Church Day Out event ticket. The camping ticket covers the cost of a pitch for camping but...
Thu, 10 Aug, 2017 at 12:44 PM
Why is there a service charge added on to tickets?
All Big Church Day Out ticket prices have been substantially discounted from the prices that would need to be charged if the event were to break even....
Thu, 10 Aug, 2017 at 2:13 PM
Are you able to give me a discount?
All Big Church Day Out tickets are hugely discounted so unfortunately we're not able to discount tickets further on an individual basis. We choose to ma...
Wed, 19 Jun, 2019 at 12:18 PM
How do I access my e-tickets?
You can access your e-tickets anytime by logging into your Big Church Day Out account on our website. You will then need to click on 'My Account' ...
Fri, 8 Dec, 2017 at 10:50 AM
I’m not able to come to Big Church Day Out anymore, am I able to get a refund?
We’re sorry that you’re unable to come to BCDO – we’ll miss you!! Unfortunately, as stated on our ticketing Terms & Conditions, we’re not able t...
Mon, 14 Aug, 2017 at 10:31 AM
I have a question about my ticket, who do I contact?
Please email to talk to one of our team.
Tue, 8 Aug, 2017 at 10:27 AM
My e-ticket isn’t printing or downloading correctly, what should I do?
Sometimes printing directly from the internet can mean e-tickets print out a bit funny. If you try downloading your e-ticket and then printing it, the probl...
Thu, 14 Sep, 2017 at 3:49 PM
Can I purchase a camping ticket at a later date?
Yes of course! You can book camping tickets as part of your order or separately at a later date. The price of camping tickets do not change.  To purchas...
Thu, 6 Sep, 2018 at 4:20 PM
Is there a discount for Steyning residents?
Please email for further information.
Wed, 16 May, 2018 at 4:13 PM